RETURN & EXCHANGE POLICY
All sales are final. We do not offer refunds under any circumstances.
Before returning an item, please ensure your return meets the following requirements:
- All requests must be made within 3 days of receiving your order.
- All returned items must be in new and unused condition, items that have been worn, washed, or damaged will not be accepted.
- Items must be returned with original packaging, tags, and label attached.
- Customers are responsible for all return shipping charges, unless the return is due to our error.
- We reserve the right to deny any return based on its condition upon arrival.
- Unacceptable items will be returned to you at your own expense.
- No exchanges on SALE items.
- Exchanges will be processed within a maximum of 7 business days from the time we receive the item.
Accepted Reasons for Exchange:
- Defective or damaged item received.
- Incorrect item received.
- Size exchange by customer request.
Exchange Process
To request an exchange, please email us at mail.roomforair@gmail.com within 3 days of receiving your order.
Please include the following:
- Unboxing video
- Photos of the item
- Photo of invoice
Exchanges without proof will not be processed.
Please fill in the exchange form below:
- Full Name:
- Address:
- Tracking Number:
- Items to Exchange:
- Reason for Exchange:
Our team will confirm the return address upon approval. Please send the item within 3 days of confirmation.